• Free Shipping for orders over $120.00
    For orders over $120.00 we provide you with free shipping.
  • Flat Rate Shipping
    We offer the same shipping fee of $14.50 to all customers within Canada no matter where you are located.
  • After Sales Service
    If you have questions or concerns regarding your purchase from us you can contact us via the “contact” page on this site. We are always happy to help you!
  • Referral
    If you want to check out products in person we can refer you to a dealer nearest you!

Customer Service (CA): (905) 264-2034

Customer Service

Repairs

For small repairs, please refer to your local retailer who has a comprehensive range of spare parts for Lamy writing instruments in stock.

In the case of more difficult repairs, please return your pen to our Service Centre. Please post your faulty writing instrument and its components to following address:

Lamy Canada
300 Trowers Road, Unit 2
Woodbridge ON L4L 5Z9

Please indicate your complete address and telephone number with each repair you send us to enable us to carry out the requested repair immediately and to your complete satisfaction.

Or e-mail us your repair request – .